Flight & Flexi Voucher Process

1. Select a Location & Flight date

Our sunrise flights are offered from five beautiful flight locations in NSW, QLD and the ACT. You can view and select location options and availability by clicking the BOOK NOW button. Simply chose the location you wish to fly from and then select the date you wish to fly on.

HANDY TIP- Discounts apply for weekday tickets in some locations. For our best value option try selecting a weekday flight.

2. Flight voucher or Flexi voucher?

During the booking process you will have the option to choose either a Non-Refundable Flight Voucher or a Refundable Flexi voucher. The Flexi Voucher option is recommended for those visiting from interstate or overseas, who only have a short period of time to use their ticket. By selecting this option you will ensure that in the event of your flight being cancelled due to unsuitable weather, your ticket price can be refunded to you upon request less a small administration fee.

3. Flight confirmation

At the completion of your booking your flight confirmation and instructions will be emailed to you. The night before your flight you will need to call the flight confirmation number (provided on your confirmation email) to check if the weather is suitable for your flight to proceed. Your exact meeting time and details will be confirmed at this time.

4. Possibility of Cancellation due to Weather

Ballooning is a weather dependant activity so flights may be cancelled if weather conditions are unsuitable or deemed unsafe by the pilot. If your flight is cancelled you can simply call the office on 1800 028 568 to reschedule another flight date anytime within the 12 month validity period of your voucher. If you purchase a Flexi Voucher you can also request a refund of the ticket price less a small administration fee.